PROFESSIONAL SERVICES
We provide a full range of professional services including installation, help desk, maintenance and after-sales training through quick support that is conveniently accessible online through a dedicated Ticketing system.
IT ASSESSMENT
The Information Technology Assessment is an evaluation of the IT infrastructure aimed at identifying its strengths and weaknesses in order to increase its efficiency, productivity, revenue and, most importantly, IT security.
In the IT Assessment process, our team will support you in defining and analyzing the best IT infrastructure.
- Highly qualified and certified team
- Advanced tools
- Time effective Assessment
HELP DESK AS A SERVICE
We support our customers in outsourcing management of IT activities. Our support team consists of technical, specialized and certified operators dedicated to our customers’ requirements.
For organizations that want to focus on their core competencies, reducing costs and improving efficiency without having to invest directly in IT or technical staff, this is the winning solution!
MAINTENANCE
We guarantee an efficient maintenance service for the marketed solutions, aimed at ensuring the best
functionality and effectiveness of the installed systems.
Our service is accessible through a dedicated ticketing portal and/or via e-mail.
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Access to the Help Desk service
- On Site intervention service
DIGITAL TRANSFORMATION SERVICES
The partnership between Impianti and Vicsam Sistemi, aimed at ensuring the highest level of service to its customers, involves joint collaboration on key areas such as System Integration & Collaboration, Advanced Air Mobility (AAM), Modern Workplace, Cloud Networking, Cyber Security, software and hardware applications, ERP, CRM and BI, combining diversified expertise and highly specialized teams.
Rely on us for tailor-made solutions
Contact us for more information.